Privacy policy

Privacy Policy

Effective Date: 02/10/2025

QSS - Quality Services & Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://qss-qualityservicesandsolutions.com/, use our services, or communicate with us.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect
We may collect the following types of information from you:

Personal Information: This includes your name, email address, phone number, and other contact information that you provide when filling out forms on our website, signing up for our services, or contacting us.

Usage Data: We automatically collect certain information when you visit our website. This may include your IP address, browser type, operating system, access times, and pages you have visited.

Cookies: We may use cookies and similar tracking technologies to enhance your experience on our site, such as remembering your preferences and gathering analytical data to improve our services.

2. How We Use Your Information
We may use the information we collect from you for purposes including but not limited to:

Providing and maintaining our services.
Responding to your inquiries, including customer support.
Processing transactions and sending you related information, including quotes and prices for the services you request.
Improving the functionality and content of our website.
Ensuring security and preventing fraudulent or malicious activity.

3.SMS Terms and Conditions

SMS for Consent Communication
We will not share your phone number with anyone for marketing purposes.
Types of SMS Communications
If you agree to receive text messages from QSS - Quality Services & Solutions, you may get messages about your projects updates and appointments. Standard messaging rates may apply.
Message Frequency
You will likely receive about 1  text message daily.
Potential Fees for SMS Messaging
Your phone carrier may charge you for each message sent or received. These charges can vary depending on your carrier and whether the message is sent within the country or internationally.
How to Opt-In:
You can agree to receive SMS messages from QSS - Quality Services & Solutions during a call made through our website (https://qss-qualityservicesandsolutions.com/). During the call, you’ll be asked: "Do you agree to receive texts from QSS - Quality Services & Solutions? Message frequency may vary. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy by clicking here and our terms and conditions here. " Your consent will not be shared with third parties for marketing. We will not send you any texts without your permission.
How to Opt-Out:
You can stop receiving texts from QSS - Quality Services & Solutions by replying STOP to any SMS message. Once you opt-out, you won’t get any more messages. If you want to start receiving texts again, reply START.
 Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://qss-qualityservicesandsolutions.com/

4. Data Security
We use reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no transmission of data over the Internet or storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

6. Your Rights and Choices
You have the right to:

Access the personal information we hold about you.
Request correction of any inaccurate information.
Request deletion of your personal information, subject to legal obligations that may require us to retain certain data.
Withdraw your consent to receive marketing communications, including SMS, at any time.

7. Links to Other Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy practices, or security of these external sites. We encourage you to review their privacy policies before providing them with any personal information.

8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Call: +1(281) 971-0765